Management, Mid Training Courses

Emotional Intelligence (EI)

Dusit D2 Kenz Hotel

2 days

This 2-day course is designed for individuals who want to enhance their emotional intelligence. Participants will learn about the key components of emotional intelligence, how to recognize and manage their own emotions, and how to understand and respond to the emotions of others. The course will also cover how to develop empathy, build better relationships, and communicate more effectively. By the end of the course, participants will have a better understanding of emotional intelligence and how to apply it in their personal and professional lives.

Enquire about this course

Upcoming course dates:

  • Wednesday 22nd October 2025

Emotional Intelligence (EI), 2 day course in Dusit D2 Kenz Hotel, Dubai

The Emotional Intelligence course is a comprehensive 2-day program focused on developing participants’ understanding and application of Emotional Intelligence (EI) principles. This course delves into the brain science behind EI and equips participants with skills to manage emotions effectively in challenging situations. Designed to enhance personal effectiveness and leadership capabilities, the program emphasizes the importance of emotional intelligence in achieving positive outcomes in various settings and inspiring high performance in others through empathetic interactions. Ideal for individuals seeking to enhance their EI for professional and personal growth, this course offers a blend of theoretical knowledge and practical exercises.

Want to strengthen your leadership and build stronger relationships? Explore our Emotional Intelligence Hub for expert strategies and practical tools.

Emotional Intelligence (EI) Course Outline

  • Understand the foundational principles of Emotional Intelligence and its impact on personal and professional interactions.
  • Develop skills to manage emotional responses effectively in challenging situations.
  • Learn techniques to enhance empathy and foster positive, supportive interactions.
  • Gain insights into using Emotional Intelligence to inspire and lead others.
  • Enhance self-awareness and emotional regulation for improved decision-making and relationship-building.

Download the Emotional Intelligence (EI) course guide

We offer a comprehensive curriculum that covers all of the essential topics. Our experienced instructors will provide you with the support and guidance that you need to succeed.

Course Guide Thumbnail

Emotional Intelligence Course Outline

2 day course in Dusit D2 Kenz Hotel, Dubai

Our detailed syllabus for the Emotional Intelligence (EI) is designed to deliver a practical and engaging learning experience over a comprehensive 2-day curriculum. Hosted in Dusit D2 Kenz Hotel, our expert instructors will guide you through key modules and practical applications to ensure you gain the skills needed to excel. Read on for a detailed breakdown of the syllabus.

Understanding Emotional Intelligence
  • Exploring the concept and importance of Emotional Intelligence
  • The brain science behind emotional responses and EI
  • The role of EI in personal and professional life
Managing Emotions Effectively
  • Techniques for recognizing and regulating emotional responses
  • Strategies for maintaining emotional balance in stressful situations
  • Building resilience through emotional intelligence
Enhancing Empathy and Interpersonal Skills
  • Developing empathetic listening and communication skills
  • Understanding and responding to the emotions of others
  • Fostering positive and supportive relationships

 

Emotional Intelligence in Leadership
  • Applying EI principles to inspire and motivate teams
  • The role of EI in effective leadership and conflict resolution
  • Building a culture of emotional intelligence in the workplace

 

Self-Awareness and Emotional Regulation
  • Tools for enhancing self-awareness and self-reflection
  • Techniques for managing and expressing emotions constructively
  • Improving decision-making and interpersonal interactions through EI
Practical Applications and Role-Play
  • Interactive exercises to apply EI concepts
  • Role-playing scenarios to practice emotional intelligence skills
  • Group discussions and feedback for continuous EI development

Emotional Intelligence (EI) Course Instructor

Emma Jordaan

Emma Jordaan

Emma is a seasoned learning and development professional with over 15 years of experience in crafting impactful learning programs that drive organizational performance

plus icon

Interested in what else we can offer you?

Why Trust ISM Training?

Over 20,000+ graduates

Have advanced their career with ISM Training

89%

of ISM graduates say our course helped them get a promotion.

76%

said that their training helped then increase their salary.

97%

of graduates want to study more of our courses.

Our graduates are working in some of the biggest companies worldwide, companies like...

Google Logo
Mercedes Benz Logo
BNP Paribas Logo
Loreal Logo
ADCB Logo
Meta Logo

Course Dates: Emotional Intelligence (EI)

This 2 day course is running at the Dusit D2 Kenz Hotel in Dubai on the dates below, please choose a date that suits you.

  • Wednesday 22nd October 2025

Testimonials from Our Valued Clients

Discover the transformative experiences our clients have had with our training programs.
Hear directly from those who have unlocked their potential and achieved remarkable success.

stars icon

Some other providers courses can be quite a chore! However, I felt fully engaged and excited by all the new selling tools I have...

Testimonials headshot

Daniel Graham

stars icon

Instead of just telling me what to do, they showed us how to do it as well as why to do it. They used real-life experiences...

Testimonials headshot

Sujit Nair

stars icon

The training was delivered in an easy to absorb manner and focused on all the key areas...

Testimonials headshot

Paul Baker CFP

    Get in touch

    Advance your career and achieve your goals

    Enter your details below & we will be in touch to discuss how we can help