AI

ChatGPT Enabler

22 July 2025

Dusit D2 Kenz Hotel

2 days

AI-powered tools like ChatGPT can significantly enhance business efficiency, but successful adoption requires proper implementation. This course equips participants with the skills to train teams, integrate AI into workflows, and optimize AI-driven interactions. Attendees will learn best practices for AI adoption, troubleshooting, and performance monitoring. The course also covers responsible AI use, helping businesses strike the right balance between automation and human oversight. By the end of the program, participants will be prepared to act as internal AI enablers, driving AI literacy and transformation within their organizations.

Enquire about this course

The ChatGPT Enabler course is a two-day interactive program designed to equip participants with the knowledge and skills needed to integrate ChatGPT and similar AI tools into business operations. Participants will learn how to train teams to effectively use AI for automating workflows, enhancing customer interactions, and improving decision-making processes. The course covers AI best practices, implementation strategies, and troubleshooting techniques, ensuring attendees can act as internal AI enablers within their organizations. By the end of the program, participants will have a clear roadmap for driving AI adoption, optimizing productivity, and fostering AI literacy across teams.

Key Points:
  • Understand how ChatGPT and similar AI models function and their business applications.
  • Learn strategies for training teams to effectively use AI for productivity and automation.
  • Develop techniques for integrating AI tools into workflows and customer interactions.
  • Gain hands-on experience in configuring, testing, and refining AI-driven processes.

Download the course guide

We offer a comprehensive curriculum that covers all of the essential topics. Our experienced instructors will provide you with the support and guidance that you need to succeed.

Course Guide Thumbnail

Course Content

Understanding ChatGPT and AI Models
  • Explore how ChatGPT processes and generates responses.
  • Understand AI capabilities, limitations, and ethical considerations.
  • Learn how AI tools can enhance business efficiency and innovation.
  • Discuss real-world applications of AI in different industries.
Implementing AI for Workflow Automation
  • Identify repetitive tasks that can be automated using AI.
  • Learn how to design AI-powered workflows for improved efficiency.
  • Explore integration methods with existing business systems and software.
  • Practice creating AI-driven automation scenarios for workplace tasks.
AI-Driven Customer Interaction and Engagement
  • Learn best practices for using ChatGPT in customer service and support.
  • Explore how AI can personalize interactions and improve response times.
  • Understand how to balance AI automation with human customer service.
  • Develop AI prompts and conversation flows for customer engagement.
Training Teams to Use AI Effectively
  • Develop strategies for introducing AI tools to employees.
  • Learn how to create AI training programs tailored to different roles.
  • Understand how to encourage AI adoption and overcome resistance.
  • Design a structured AI onboarding process for teams.
Monitoring AI Performance and Troubleshooting
  • Learn techniques for assessing AI effectiveness in business processes.
  • Explore common AI errors and how to troubleshoot inaccurate responses.
  • Understand the importance of human oversight in AI-driven tasks.
  • Develop methods for refining AI outputs through prompt iteration and adjustments.
Building an AI Integration Roadmap
  • Identify key areas where AI can drive long-term business value.
  • Learn how to set AI adoption goals and measure success.
  • Explore strategies for scaling AI usage across departments.
  • Develop a personalized AI enablement plan for organizational implementation.
Course Instructor

Rob Hayes

Rob Hayes

Rob Hayes is a distinguished AI training expert, boasting a wealth of experience and expertise in driving innovation and delivering comprehensive technical solutions in the dynamic field of artificial intelligence. With a proven track record of success, Rob has established himself as a leading authority in AI training, guiding organizations to harness the power of cutting-edge technologies for transformative results.

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22 July 2025

Dusit D2 Kenz Hotel

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