Mastering Verbal Communication
- Techniques for clear and assertive communication.
- Strategies for impactful public speaking and presentation.
- Practicing language that fosters collaboration and openness.
Interpersonal Skills, 2 day course in Dusit D2 Kenz Hotel, Dubai
The Advanced Interpersonal Skills for Professional Excellence is a practical two-day interpersonal skills course that helps professionals build confidence and communicate with impact.
This interpersonal skills training focuses on how to develop interpersonal skills that matter most in the workplace—such as building rapport, reading non-verbal cues, active listening, and managing conflicts respectfully.
Through a mix of engaging activities, real-world examples, and feedback practice, participants will strengthen their ability to connect with others, handle difficult conversations, and create stronger professional and personal relationships.
By the end of the program, attendees will have the tools to interact with ease, earn trust, and leave a positive impression in every situation.
Interpersonal Skills Course Outline
- Develop nuanced verbal and non-verbal communication skills to enhance clarity and understanding in interactions.
- Harness active listening and empathy to build rapport and strengthen workplace relationships.
- Apply conflict resolution strategies to effectively navigate and resolve workplace disagreements.
- Utilize feedback techniques to foster professional growth and constructive dialogue.
- Practice professional etiquette to maintain a positive and respectful work environment.
Download the Interpersonal Skills course guide
We offer a comprehensive curriculum that covers all of the essential topics. Our experienced instructors will provide you with the support and guidance that you need to succeed.
Interpersonal Skills Course Syllabus
2 day course in Dusit D2 Kenz Hotel, Dubai
Our detailed syllabus for the Interpersonal Skills is designed to deliver a practical and engaging learning experience over a comprehensive 2-day curriculum. Hosted in Dusit D2 Kenz Hotel, our expert instructors will guide you through key modules and practical applications to ensure you gain the skills needed to excel. Read on for a detailed breakdown of the syllabus.
Non-Verbal Communication and Body Language
- Interpreting and using body language to complement verbal communication.
- Understanding cultural nuances in non-verbal cues.
- Role-playing to practice congruence between speech and body language.
Active Listening and Empathy
- Techniques for demonstrating active listening in conversations.
- Exercises to enhance empathetic responses and emotional intelligence.
- Applying listening and empathy to understand and meet colleagues’ needs.
Building and Sustaining Work Relationships
- Strategies for initiating and nurturing professional connections.
- The role of interpersonal skills in networking and team building.
- Developing trust and credibility within your professional circle.
Conflict Resolution Strategies
- Identifying common sources of conflict and strategies for prevention.
- Techniques for mediating disputes and facilitating collaborative solutions.
- Role-playing conflict scenarios to practice resolution techniques.
Constructive Feedback and Critique
- Best practices for delivering and receiving feedback effectively.
- Frameworks for structured feedback sessions.
- Developing resilience and openness to critique.
Workplace Etiquette and Professionalism
- Guidelines for maintaining professionalism in various work settings.
- Navigating complex social dynamics in the workplace.
- Case studies on handling challenging professional scenarios with tact.
Interpersonal Skills Integration and Action Planning
- Synthesizing interpersonal skills for comprehensive professional application.
- Personalized action planning for ongoing skill development.
- Collaborative review of key takeaways and commitments to apply learning post-course.
Interpersonal Skills Course Instructor
Danos Parpotta
Danos is a passionate L&D specialist who helps organizations build supportive environments where everyone feels valued and can thrive. He specializes in leadership development and focuses on values such as integrity, dignity, and empathy. His ability to create engaging and relevant learning experiences has earned him a loyal client base.
Interested in what else we can offer you?
Why Trust ISM Training?
Over 20,000+ graduates
Have advanced their career with ISM Training
89%
of ISM graduates say our course helped them get a promotion.
76%
said that their training helped then increase their salary.
97%
of graduates want to study more of our courses.
Our graduates are working in some of the biggest companies worldwide, companies like...
Course Dates: Interpersonal Skills
This 2 day course is running at the Dusit D2 Kenz Hotel in Dubai on the dates below, please choose a date that suits you.
No upcoming dates are currently available. Please contact us for more information.
Testimonials from Our Valued Clients
Discover the transformative experiences our clients have had with our training programs.
Hear directly from those who have unlocked their potential and achieved remarkable success.
Some other providers courses can be quite a chore! However, I felt fully engaged and excited by all the new selling tools I have...
Daniel Graham
Instead of just telling me what to do, they showed us how to do it as well as why to do it. They used real-life experiences...
Sujit Nair
The training was delivered in an easy to absorb manner and focused on all the key areas...
Paul Baker CFP
