Personal Development Training Courses

Problem Solving & Critical Thinking

Dusit D2 Kenz Hotel

2 days

In today’s fast-paced work environment, the ability to think critically and solve complex problems is essential. This course teaches participants how to evaluate information objectively, identify underlying issues, and develop effective solutions. Attendees will explore logical reasoning, structured decision-making, and creative problem-solving techniques to approach challenges with confidence. The program also emphasizes adaptability and strategic thinking, helping professionals make informed choices under pressure. By the end of the course, participants will have the tools to analyze problems from multiple perspectives and apply data-driven solutions that drive business success.

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Upcoming course dates:

  • Monday 3rd November 2025

Problem Solving & Critical Thinking, 2 day course in Dusit D2 Kenz Hotel, Dubai

The 2-day Problem Solving & Critical Thinking course is designed to equip participants with the skills to approach problem-solving creatively and effectively by utilizing Edward de Bono’s Six Thinking Hats method. This unique technique encourages individuals to view problems from multiple perspectives, leading to more innovative and well-rounded solutions. Through interactive workshops, group discussions, and practical exercises, participants will develop their critical thinking skills, enhance their decision-making abilities, and gain the confidence to tackle complex problems in various professional settings. 

Problem Solving & Critical Thinking Course Outline

  • Utilize the Six Thinking Hats method effectively to enhance their creative problem-solving abilities and approach challenges from multiple perspectives.
  • Identify and define problems accurately, gather relevant information, and analyze it objectively to develop well-rounded solutions.
  • Generate innovative ideas and solutions by employing various brainstorming techniques and fostering a creative mindset.
  • Evaluate potential solutions, assess risks and opportunities, and make informed decisions that lead to successful implementation.
  • Create a collaborative problem-solving culture within their teams and organizations by applying the Six Thinking Hats method and encouraging open communication and diverse perspectives.

Download the Problem Solving & Critical Thinking course guide

We offer a comprehensive curriculum that covers all of the essential topics. Our experienced instructors will provide you with the support and guidance that you need to succeed.

Course Guide Thumbnail

Creative Problem Solving and Decision Making Course Outline

2 day course in Dusit D2 Kenz Hotel, Dubai

Our detailed syllabus for the Problem Solving & Critical Thinking is designed to deliver a practical and engaging learning experience over a comprehensive 2-day curriculum. Hosted in Dusit D2 Kenz Hotel, our expert instructors will guide you through key modules and practical applications to ensure you gain the skills needed to excel. Read on for a detailed breakdown of the syllabus.

Introduction to Creative Problem Solving and Six Thinking Hats
  • The importance of creative problem solving in today’s business environment
  • Overview of the Six Thinking Hats method
  • Benefits of using the Six Thinking Hats for problem solving
Understanding and Applying the Six Thinking Hats
  • In-depth exploration of each hat and its role in problem solving
  • Practical exercises to experience the Six Thinking Hats method
  • Strategies for effectively switching between hats during problem solving
Identifying Problems and Gathering Relevant Information
  • Techniques for recognizing and defining problems
  • Using the White Hat to gather facts and data
  • Analyzing information objectively and identifying gaps in knowledge
Generating Creative Solutions
  • Stimulating creative thinking and idea generation
  • Using the Green Hat to encourage innovative solutions
  • Employing brainstorming and other creative problem-solving techniques
Evaluating Solutions and Risks
  • Developing a critical mindset for problem solving
  • Using the Black Hat to evaluate potential challenges and risks
  • Identifying potential negative outcomes and consequences
Focusing on Positivity and Opportunities
  • Identifying opportunities and potential advantages
  • Using the Yellow Hat to encourage optimism and constructive thinking
  • Assessing the benefits and positive aspects of a solution
Making Informed Decisions and Implementing Solutions
  • Overview of the decision-making process
  • Using the Blue Hat to manage the process and make effective decisions
  • Implementing, monitoring, and reviewing decisions
Practical Application and Fostering a Problem-Solving Culture
  • Applying the Six Thinking Hats method to real-life scenarios
  • Developing a personal action plan for implementing the Six Thinking Hats in the workplace
  • Strategies for fostering a creative problem-solving culture within teams and organizations

Problem Solving & Critical Thinking Course Instructor

John Bentley

John Bentley

John is a seasoned consultant, coach, and leadership developer with over 30 years of experience. He helps executives and teams achieve success by focusing on emotional intelligence and team prowess. He has guided CEOs and high-profile executives through pivotal changes.

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Course Dates: Problem Solving & Critical Thinking

This 2 day course is running at the Dusit D2 Kenz Hotel in Dubai on the dates below, please choose a date that suits you.

  • Monday 3rd November 2025

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