Sales Training Courses

Sales for Non-Salespeople

Dusit D2 Kenz Hotel

2 days

You may not have “sales” in your job title, but you’re selling ideas, projects, and recommendations every day. This practical course helps non-sales professionals influence decisions, handle objections, and communicate with confidence—without feeling pushy or “too salesy.”

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Upcoming course dates:

  • Monday 8th December 2025

  • Monday 26th January 2026

  • Wednesday 6th May 2026

Sales for Non-Salespeople, 2 day course in Dusit D2 Kenz Hotel, Dubai

Sales for Non-Sales People is a two-day, highly practical course for professionals who don’t have “sales” in their job title but still need to win support, gain buy-in, and influence decisions. This sales training for non-sales staff focuses on real situations—meeting clients, pitching projects internally, and managing stakeholders—so you can confidently sell your ideas, products, or services without feeling “too salesy.”

Through this sales for non salespeople training, you will master the fundamentals of selling for non salespeople: understanding customer needs, asking better questions, crafting compelling messages, and presenting with impact. You will also build confidence in negotiation, learn to use emotional intelligence in conversations, manage relationships more effectively, and handle objections smoothly—so you leave with practical skills you can apply immediately in any sales-related interaction.

Sales for Non-Salespeople Course Outline

  • Understand the fundamentals of sales and their relevance across professional roles.
  • Learn to communicate persuasively and build strong customer relationships.
  • Develop emotional intelligence to navigate sales conversations effectively.
  • Gain confidence in presenting, negotiating, and handling objections.
  • Apply sales techniques to influence stakeholders and drive business outcomes.

Download the Sales for Non-Salespeople course guide

We offer a comprehensive curriculum that covers all of the essential topics. Our experienced instructors will provide you with the support and guidance that you need to succeed.

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Sales for Non-Salespeople Course Syllabus

2 day course in Dusit D2 Kenz Hotel, Dubai

Our detailed syllabus for the Sales for Non-Salespeople is designed to deliver a practical and engaging learning experience over a comprehensive 2-day curriculum. Hosted in Dusit D2 Kenz Hotel, our expert instructors will guide you through key modules and practical applications to ensure you gain the skills needed to excel. Read on for a detailed breakdown of the syllabus.

The Fundamentals of Sales for Non-Sales Professionals
  • Understand the role of sales skills in various professional settings.
  • Explore the psychology behind why people buy and how decisions are made.
  • Learn how to identify customer needs and provide value-driven solutions.
  • Discuss common misconceptions about sales and how to overcome them.
Building Customer Relationships and Trust
  • Learn how to establish credibility and rapport with clients and stakeholders.
  • Explore active listening techniques to better understand customer needs.
  • Develop trust-based sales approaches that focus on long-term engagement.
  • Practice building authentic relationships that lead to business success.
Effective Communication and Persuasion
  • Understand the principles of persuasive communication.
  • Learn how to adapt messaging based on audience needs and personality styles.
  • Explore storytelling techniques to make sales pitches more compelling.
  • Develop strategies for overcoming resistance and influencing decisions.
The Art of Presenting and Pitching Ideas
  • Learn how to structure an impactful presentation with clarity and confidence.
  • Explore best practices for engaging an audience and maintaining attention.
  • Develop techniques to handle nerves and project authority.
  • Practice delivering short pitches and receiving constructive feedback.
Negotiation Strategies for Non-Sales Professionals
  • Understand the fundamentals of negotiation and how to reach win-win outcomes.
  • Learn how to navigate objections and difficult conversations.
  • Explore techniques for handling pricing discussions and value-based selling.
  • Develop confidence in closing deals and securing buy-in from stakeholders.
Emotional Intelligence and Adaptability in Sales
  • Explore the role of emotional intelligence in influencing and selling.
  • Learn how to manage personal emotions and respond to customer cues.
  • Develop adaptability to tailor approaches based on different personalities.
  • Understand how to build long-term professional relationships through empathy.

Sales for Non-Salespeople Course Instructor

Graham Chambers

Graham Chambers

Graham is a seasoned trainer with a unique blend of expertise in sales, leadership, technical training, and project management. He has trained over 1000 individuals across diverse industries in the MENA region. His training is customized to suit each client’s needs and focuses on practical insights and skills that are transferable across different domains.

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Course Dates: Sales for Non-Salespeople

This 2 day course is running at the Dusit D2 Kenz Hotel in Dubai on the dates below, please choose a date that suits you.

  • Monday 8th December 2025

  • Monday 26th January 2026

  • Wednesday 6th May 2026

  • Thursday 23rd July 2026

  • Monday 14th September 2026

  • Tuesday 8th December 2026

Testimonials from Our Valued Clients

Discover the transformative experiences our clients have had with our training programs.
Hear directly from those who have unlocked their potential and achieved remarkable success.

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Some other providers courses can be quite a chore! However, I felt fully engaged and excited by all the new selling tools I have...

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Daniel Graham

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Instead of just telling me what to do, they showed us how to do it as well as why to do it. They used real-life experiences...

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The training was delivered in an easy to absorb manner and focused on all the key areas...

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Paul Baker CFP

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