Sales Training Courses

The Art of Negotiation

Dusit D2 Kenz Hotel

2 days

This 2-day course is designed to help individuals and organizations enhance their negotiation skills. Participants will learn about the different types of negotiations, how to plan for negotiations, and the key components of a successful negotiation. The course will also cover how beliefs and emotions can impact the negotiation process and provide a toolbox of influencing skills to help achieve consistent and positive results. This program is ideal for sales professionals, business owners, and anyone looking to improve their negotiation skills.

Enquire about this course

Upcoming course dates:

  • Monday 20th October 2025

The Art of Negotiation, 2 day course in Dusit D2 Kenz Hotel, Dubai

The Art of Negotiation course is an in-depth 2-day program designed to enhance your negotiation skills and strategic acumen. This course immerses participants in the world of negotiation, offering practical strategies and effective communication techniques applicable in various negotiation scenarios. Tailored to provide a blend of theoretical insights and ample practical application, this course focuses on developing a nuanced understanding of negotiation dynamics. Participants will engage in real-life simulations, role-plays, and interactive discussions, allowing them to experiment and refine negotiation techniques that align with their personal style. Ideal for professionals across fields who wish to gain a competitive edge in negotiation and conflict resolution, this course promises a transformative learning experience.

Want to negotiate with success? Explore our negotiation guide for practical tips.

The Art of Negotiation Course Outline

  • Master the essential principles and strategies of effective negotiation.
  • Develop skills in reading and influencing others during negotiations.
  • Learn to adapt negotiation tactics to diverse scenarios and contexts.
  • Enhance communication skills for clearer, more persuasive negotiation interactions.
  • Gain practical experience through negotiation simulations and role-play exercises.

Download the The Art of Negotiation course guide

We offer a comprehensive curriculum that covers all of the essential topics. Our experienced instructors will provide you with the support and guidance that you need to succeed.

Course Guide Thumbnail

Negotiation Skills Course Outline

2 day course in Dusit D2 Kenz Hotel, Dubai

Our detailed syllabus for the The Art of Negotiation is designed to deliver a practical and engaging learning experience over a comprehensive 2-day curriculum. Hosted in Dusit D2 Kenz Hotel, our expert instructors will guide you through key modules and practical applications to ensure you gain the skills needed to excel. Read on for a detailed breakdown of the syllabus.

Foundations of Effective Negotiation
  • Understanding the key elements of successful negotiations
  • Analyzing different negotiation styles and their impacts
  • The psychology behind negotiation and decision-making
Preparing for Negotiations
  • Strategies for thorough preparation and research
  • Setting clear objectives and identifying BATNA (Best Alternative to a Negotiated Agreement)
  • Understanding and analyzing the other party’s position
Communication Skills in Negotiation
  • Techniques for active listening and persuasive communication
  • The role of body language and non-verbal cues in negotiation
  • Overcoming communication barriers and building rapport
Advanced Negotiation Techniques
  • Employing advanced negotiation tactics for complex scenarios
  • Navigating multi-party negotiations and cultural differences
  • Managing and resolving conflicts during negotiations

 

Real-Life Negotiation Scenarios
  • Engaging in simulated negotiations based on real-world scenarios
  • Analyzing and learning from negotiation outcomes
  • Feedback and discussion for continuous improvement
Ethical and Practical Considerations
  • Understanding the ethical dimensions of negotiation
  • Practical tips for maintaining professionalism and integrity
  • Developing a personal action plan for ongoing negotiation skill development

The Art of Negotiation Course Instructor

Mark Sclaire

Mark Sclaire

Mark, a 15+ year sales veteran, bridges British and Middle Eastern selling techniques to empower sales teams. His training covers skills, structure, and motivation, with a mission to rejuvenate the industry and ignite brilliance in salesmanship.

plus icon

Interested in what else we can offer you?

Why Trust ISM Training?

Over 20,000+ graduates

Have advanced their career with ISM Training

89%

of ISM graduates say our course helped them get a promotion.

76%

said that their training helped then increase their salary.

97%

of graduates want to study more of our courses.

Our graduates are working in some of the biggest companies worldwide, companies like...

Google Logo
Mercedes Benz Logo
BNP Paribas Logo
Loreal Logo
ADCB Logo
Meta Logo

Course Dates: The Art of Negotiation

This 2 day course is running at the Dusit D2 Kenz Hotel in Dubai on the dates below, please choose a date that suits you.

  • Monday 20th October 2025

Testimonials from Our Valued Clients

Discover the transformative experiences our clients have had with our training programs.
Hear directly from those who have unlocked their potential and achieved remarkable success.

stars icon

Some other providers courses can be quite a chore! However, I felt fully engaged and excited by all the new selling tools I have...

Testimonials headshot

Daniel Graham

stars icon

Instead of just telling me what to do, they showed us how to do it as well as why to do it. They used real-life experiences...

Testimonials headshot

Sujit Nair

stars icon

The training was delivered in an easy to absorb manner and focused on all the key areas...

Testimonials headshot

Paul Baker CFP

    Get in touch

    Advance your career and achieve your goals

    Enter your details below & we will be in touch to discuss how we can help