Professional training courses in

Leadership & Management

Guiding today's leaders and shaping tomorrow's, we mould strong leaders through powerful training...

  • Strategic Training: Equipping leaders with a strategic skill set through targeted and impactful training programs
  • Resilient Leadership: Fostering resilience in leaders, enabling them to navigate challenges with composure and adaptability
  • Clear Communication: Developing leaders who excel in clear and concise communication. Ensure your vision and strategy is understood

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Senior Leaders and Executives

View courses tailored to those who are responsible for the overall success of an organisation

View tailored courses

Mid-level Leaders & Managers

Bespoke courses for department leaders and managers looking to inspire their teams

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First Time and Aspiring Managers

Focused training for those looking to move into and establish themselves in a leadership role

View tailored courses

We offer a full range of Leadership & Management courses to help you

advance your career, achieve your goals

Discover essential leadership & management skills with hands-on training at the Institute of Sales & Marketing. Our courses are designed to give you the opportunity & confidence to push your own boundaries. They will teach you how your behaviour and the behaviours of others has an impact on you and your teams – giving you the knowledge and skills to be a better leader.

Taught by experienced leadership professionals, our courses guarantee that you receive up-to-date and timeless knowledge.

Safa Mohammad
Safa Mohammad
2024-06-14
Im so glad that i have attended again the session specially with mark as he gave me more knowledge than that i hade already form my previous session. Wishing to have another sessions with different topics with Mark.
Majid Aldhahri
Majid Aldhahri
2024-06-14
mark is very good couch ,I'm grateful for your support and encouragement.
Maryam M
Maryam M
2024-06-14
Had my training in storytelling mystery and it was amazing. Cathrine was amazing instructor
Margareth Cailing
Margareth Cailing
2024-06-14
Thank you ISM and Sharara for the very good Emotional Intelligence training. I have learned new things about myself and I will practice what I have learned in the workplace. Its very beneficial for us for our professional growth and goals.
Nouf Alfalahi
Nouf Alfalahi
2024-06-14
Amazing training and trainers .
Arman Primuel Ibarra
Arman Primuel Ibarra
2024-06-13
Amazing training. Mr. Helmy is knowledgeable about the course and was able to relay the contents and message of the course.
Gohar GohrAm
Gohar GohrAm
2024-06-13
Very much glad to have this session and I’m pretty sure it is gonna help me a lot in future negotiations and public speaking meetings.
Yousef Lary
Yousef Lary
2024-06-13
The trainer was very nice and cheerful down to earth and great presentation skills

Powerful Leadership & Management

3 day training programme | Dusit D2 Kenz Hotel, Dubai

This 3-day course focuses on developing the skills and strategies necessary to be an effective leader and manager in today’s fast-paced business environment. Participants will learn about the latest research and best practices in leadership and management, as well as practical techniques for leading and managing teams, building trust, and inspiring others to achieve their full potential.

Whether you are a seasoned leader or just getting started, this course will provide you with the tools and strategies you need to lead and manage effectively in any organization.

Key objectives

  • Develop a comprehensive understanding of various leadership styles and the ability to implement the most effective style based on situational needs
  • Enhance skills in effective team management, including delegation, motivation, and setting clear, achievable goals
  • Master advanced communication techniques to improve team collaboration, understanding, and engagement
  • Gain proficiency in performance management, including conducting constructive appraisals and providing development-focused feedback

What will I learn?

  • Understanding Leadership
  • Qualities of an Effective Leader
  • Leadership Models
  • Effective Delegation Skills
  • Motivational Techniques
  • Goal & Objective Setting
  • Enhancing Communication Skills
  • Performance Appraisals & Feedback
  • Coaching for Performance

Strategic Thinking & Planning

2 day training programme | Dusit D2 Kenz Hotel, Dubai

Participants will learn how to analyze complex situations, identify opportunities, and develop effective strategies. Topics covered will include strategic thinking and analysis, goal setting, and strategic planning processes.

The course is ideal for managers, business owners, and anyone looking to improve their strategic thinking and planning skills.

Key objectives

  • Develop the ability to think strategically, recognizing key trends and patterns
  • Master strategic analysis techniques to identify business opportunities and threats
  • Learn effective goal-setting methods to align with long-term strategic objectives
  • Gain insights into creating actionable strategic plans that drive organizational success

What will I learn?

  • Foundations of Strategic Thinking
  • Strategic Analysis Techniques
  • Setting Strategic Goals
  • Strategic Planning Process
  • Decision-Making in Strategy
  • Implementing and Monitoring Strategic Plans

Building High Performance Teams

3 day training programme | Dusit D2 Kenz Hotel, Dubai

Elevate your leadership with Building High Performance Teams. In just three days, this impactful course equips leaders to forge exceptional, collaborative teams. Overcome team-building challenges, enhance dynamics and create a high-performance culture. Refine your leadership, align team goals with organizational objectives and inspire excellence.

Transform your team into an organizational powerhouse.

Key objectives

  • Acquire actionable strategies to enhance team dynamics and drive high performance
  • Learn to lead with flexibility, adapting your style to foster a team culture where trust and clarity thrive
  • Gain insights into using assessments effectively to understand team needs and guide leadership development
  • Master conflict resolution techniques to maintain team cohesion and focus during challenging situations

What will I learn?

  • High-Performance Team Dynamics
  • Leadership for High-Performance Teams
  • Vision and Purpose Alignment
  • The Role of Testing in Team Development
  • Diagnosing Team Challenges
  • Creating and Merging Teams
  • Performance Enhancement Strategies
  • Team Refocus and Mission Reassessment
  • Cultivating a Team Culture of Excellence
  • Leading Through Change
  • Action Planning for Team Leaders
  • Sustaining High Performance

Utilising AI for Leaders

3 day training programme | Dusit D2 Kenz Hotel, Dubai

This three-day intensive course is tailor-made for leaders aiming to harness the potential of AI within their organizations. Participants will embark on a comprehensive journey, delving deep into the fundamentals of AI, its applications, and the strategic implications for leadership. Through real-world case studies and hands-on simulations, leaders will gain insights into AI-driven decision-making, optimizing operations, and fostering innovation.

The course will also shed light on the ethical considerations of AI, ensuring leaders make informed and responsible choices. By the end of the workshop, participants will be well-equipped with the knowledge and tools to integrate AI strategies effectively, driving organizational growth and staying ahead of the competitive curve.

Key objectives

  • Master the foundational AI concepts and their relevance to leadership and business strategy
  • Gain practical insights into integrating AI across business operations for enhanced efficiency and innovation
  • Understand the ethical implications of AI and how to lead responsibly in the deployment of AI technologies
  • Develop a strategic action plan for AI adoption, workforce preparation, and long-term organizational growth

What will I learn?

  • AI Fundamentals for Leaders
  • AI Applications in Business
  • AI-Driven Decision Making
  • Ethical Leadership in the Age of AI
  • AI and Operational Excellence
  • Fostering Innovation with AI
  • Leadership Strategies for AI Adoption
  • Preparing Your Workforce for AI
  • AI and the Customer Experience
  • AI for Competitive Advantage
  • Sustaining Growth with AI
  • Crafting Your AI Leadership Action Plan

Emotional Intelligence (EI)

2 day training programme | Dusit D2 Kenz Hotel, Dubai

Participants will learn about the key components of emotional intelligence, how to recognize and manage their own emotions, and how to understand and respond to the emotions of others. The course will also cover how to develop empathy, build better relationships, and communicate more effectively.

By the end of the course, participants will have a better understanding of emotional intelligence and how to apply it in their personal and professional lives.

Key objectives

  • Understand the foundational principles of Emotional Intelligence and its impact on personal and professional interactions
  • Develop skills to manage emotional responses effectively in challenging situations
  • Learn techniques to enhance empathy and foster positive, supportive interactions
  • Gain insights into using Emotional Intelligence to inspire and lead others

What will I learn?

  • Understanding Emotional Intelligence
  • Managing Emotions Effectively
  • Enhancing Empathy and Interpersonal Skills
  • Emotional Intelligence in Leadership
  • Self-Awareness and Emotional Regulation
  • Practical Applications and Role-Play

Effective Communication Skills

2 day training programme | Dusit D2 Kenz Hotel, Dubai

Participants will learn about various communication styles, how to listen effectively, and how to express themselves clearly and confidently. The course will also cover the importance of non-verbal communication, active listening, and how to handle difficult conversations.

By the end of the course, participants will have a better understanding of how to communicate effectively and build strong relationships with others.

Key objectives

  • Develop a deeper understanding of personal communication styles and their impact on interactions
  • Learn to interpret and utilize non-verbal cues, including body language and eye movements, for effective communication
  • Master the art of building and maintaining rapport with diverse personality types
  • Acquire strategies to manage conflicts and navigate challenging conversations with tact

What will I learn?

  • Understanding Personal Communication Styles
  • Non-Verbal Communication Techniques
  • Establishing and Maintaining Rapport
  • Conflict Management and Resolution
  • Cultural and Contextual Considerations
  • Practical Applications and Exercises

Time & Stress Management

2 day training programme | Dusit D2 Kenz Hotel, Dubai

This 2-day course is designed to help participants understand and manage stress and time effectively in the workplace.

Participants will learn about time management techniques, such as goal setting, prioritization, and delegation, as well as techniques for managing stress, such as mindfulness, relaxation, and exercise. The course will provide a supportive and interactive environment for participants to develop the skills and strategies they need to manage stress and time effectively in the workplace.

Key objectives

  • Develop effective time management skills to optimize daily productivity and efficiency
  • Master techniques to prioritize tasks, manage distractions, and overcome procrastination
  • Learn strategies for balancing work and personal life to enhance overall well-being
  • Acquire tools for setting realistic goals and tracking progress to ensure achievement

What will I learn?

  • Fundamentals of Time Management
  • Overcoming Procrastination
  • Goal Setting and Achievement
  • Balancing Work and Life
  • Managing Workload and Priorities
  • Coping with Stress and Building Resilience

Building Resilient Teams

2 day training programme | Dusit D2 Kenz Hotel, Dubai

Boost your leadership with Building Resilient Teams: a crucial two-day course that equips you to foster resilient teams in today’s challenging business world. Learn the psychology of resilience, enhance team cohesion and adaptability. Gain skills to identify and build resilience, leading your team confidently through change.

Elevate your leadership for a team ready to succeed in any situation.

Key objectives

  • Acquire an in-depth understanding of the psychology and mechanics of team resilience
  • Learn to lead and inspire teams to cultivate resilience in the face of business challenges
  • Discover practical tools and exercises to build and sustain a resilient team culture
  • Enhance team problem-solving, adaptability, and learning from setbacks

What will I learn?

  • Foundations of Resilience
  • Leadership’s Role in Fostering Resilience
  • Building Blocks of a Resilient Team
  • Communication and Connection
  • Resilience Through Change Management
  • Practical Resilience Tools and Exercises
  • Overcoming Challenges and Setbacks
  • Action Planning for Resilient Leadership

Interpersonal Skills

2 day training programme | Dusit D2 Kenz Hotel, Dubai

Navigate social interactions with ease and confidence by mastering essential interpersonal skills. This two-day workshop delves into the art of building rapport, understanding non-verbal cues, and managing conflicts amicably. Participants will be exposed to real-life situations, engaging in activities that foster mutual respect, active listening, and effective feedback mechanisms.

By the end of the course, participants will be equipped to forge stronger relationships both in the professional and personal spheres.

Key objectives

  • Develop nuanced verbal and non-verbal communication skills to enhance clarity and understanding in interactions
  • Harness active listening and empathy to build rapport and strengthen workplace relationships
  • Apply conflict resolution strategies to effectively navigate and resolve workplace disagreements
  • Utilize feedback techniques to foster professional growth and constructive dialogue

What will I learn?

  • Mastering Verbal Communication
  • Non-Verbal Communication and Body Language
  • Active Listening and Empathy
  • Building and Sustaining Work Relationships
  • Conflict Resolution Strategies
  • Constructive Feedback and Critique
  • Workplace Etiquette and Professionalism
  • Interpersonal Skills Integration and Action Planning

Project Management Essentials

3 day training programme | Dusit D2 Kenz Hotel, Dubai

Project management is a critical skill for any successful organization. This 3-day course focuses on the fundamentals of project management, including planning, organizing, and executing projects. Participants will learn about the latest research and best practices in project management, as well as practical techniques for managing projects from start to finish.

Whether you are a seasoned project manager or just getting started, this course will provide you with the tools and strategies you need to succeed in project management.

Key objectives

  • Gain a solid foundation in key project management methodologies and principles
  • Learn how to initiate, plan, execute, monitor, control, and close projects effectively
  • Understand essential project management tools and techniques through practical application
  • Develop skills to manage project risks, communicate with stakeholders, and lead project teams

What will I learn?

  • Project Management Fundamentals
  • Project Initiation
  • Project Planning Basics
  • Effective Project Scheduling
  • Project Execution Framework
  • Monitoring Project Progress
  • Risk Management and Mitigation
  • Effective Communication and Stakeholder Engagement
  • Project Closing Procedures
  • Financial Management and Project Budgeting
  • Professional and Ethical Considerations
  • Personal Development and Continuous Learning

Courses for Senior Leaders & Executives

We let our graduates do the talking...

Safa Mohammad
Safa Mohammad
2024-06-14
Im so glad that i have attended again the session specially with mark as he gave me more knowledge than that i hade already form my previous session. Wishing to have another sessions with different topics with Mark.
Majid Aldhahri
Majid Aldhahri
2024-06-14
mark is very good couch ,I'm grateful for your support and encouragement.
Maryam M
Maryam M
2024-06-14
Had my training in storytelling mystery and it was amazing. Cathrine was amazing instructor
Margareth Cailing
Margareth Cailing
2024-06-14
Thank you ISM and Sharara for the very good Emotional Intelligence training. I have learned new things about myself and I will practice what I have learned in the workplace. Its very beneficial for us for our professional growth and goals.
Nouf Alfalahi
Nouf Alfalahi
2024-06-14
Amazing training and trainers .
Arman Primuel Ibarra
Arman Primuel Ibarra
2024-06-13
Amazing training. Mr. Helmy is knowledgeable about the course and was able to relay the contents and message of the course.
Gohar GohrAm
Gohar GohrAm
2024-06-13
Very much glad to have this session and I’m pretty sure it is gonna help me a lot in future negotiations and public speaking meetings.
Yousef Lary
Yousef Lary
2024-06-13
The trainer was very nice and cheerful down to earth and great presentation skills

Why Trust ISM Training?

Over 20,000+ graduates

Have advanced their career with ISM Training

89%

of ISM graduates say our course helped them get a promotion.

76%

said that their training helped then increase their salary.

97%

of graduates want to study more of our courses.

Our graduates are working in some of the biggest companies worldwide, companies like...

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Courses for First Time & Aspiring Managers

Who attends our Leadership courses?

ISM's leadership courses are are designed to provide knowledge and skills to different types of leaders. We've trained some of the best leaders who work for some of the biggest companies in the world, and you could be next. Our leadership courses are for you if:

  • You are a managing director or head of a business unit with at least 2 years\’ experience in this role
  • You work within a small medium or large organisation in the public sector, private sector or within a government organisation.
  • You are an executive from the non-profit sector
  • You are the head a corporate function
  • You contribute to your organisation's operational strategy
  • You are someone who makes a difference to the company they work for
  • You are an an entrepreneur, academic or an individual contributor
  • You are outstanding in your area, and you bring a different perspective to working groups

Reserve a place on our leadership courses today

Demand for our courses are high which is why we run multiple courses throughout the year. We encourage all prospective candidates to purchase a seat on our courses as soon as possible as places on our courses are limited and sell out quickly.

If you're looking to book leadership training for your whole team, this is something we can accommodate for medium / large organisations. Simply get in touch with us and an ISM rep will arrange this for you and devise a personalised quote for your company.

Our Leadership & Management Course Schedule

Explore our comprehensive leadership and management course schedule for 2024. Our courses are designed to equip you with the knowledge and skills you need to lead successful teams. Don't miss out on this opportunity to boost your leadership and management skills and take your career & your teams to the next level.

Course Title Start Date Duration
Utilising AI for Leaders 24 July 2024 3 days More Info and Booking
Effective Communication Skills 1 August 2024 2 days More Info and Booking
Powerful Leadership and Management 26 August 2024 3 days More Info and Booking
Utilising AI for Leaders 27 August 2024 3 days More Info and Booking
Time and Stress Management 27 August 2024 3 days More Info and Booking
Building Resilient Teams 17 September 2024 2 days More Info and Booking
Interpersonal Skills 26 September 2024 2 days More Info and Booking
Utilising AI for Leaders 16 October 2024 3 days More Info and Booking
Strategic Thinking and Planning 21 October 2024 2 days More Info and Booking
Emotional Intelligence (EI) 24 October 2024 2 days More Info and Booking
Building High Performance Teams 6 November 2024 3 days More Info and Booking
Effective Communication Skills 14 November 2024 2 days More Info and Booking
Project Management Essentials 20 November 2024 3 days More Info and Booking
Powerful Leadership and Management 4 December 2024 3 days More Info and Booking

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